Frequently Asked Questions (FAQs)

GENERAL

I want to be a Coach – where/how do I get started?

Every sport is different so there is no one simple answer. A good place to start is to contact the Provincial Sport Organization (PSO) for the sport you wish to coach. You can also find information about getting started on our Become a Coach page.

Depending on the age group and context you wish to coach, they may have various combinations of Sport Specific (taken through the PSO) and Multi Sport (taken through us at the CAO) courses. PSOs often have this information on their website.

If you need a Multi Sport Module, CLICK HERE to check our calendar for in-class and online options.

If you can’t find something on the calendar or if you have other questions, visit our CONTACT US page and give us a call or email education@coachesontario.ca.

Do I need to be a Member of CAO to sign up for training?

No – NCCP training and Quest for Gold funding are completely separate from CAO Membership.

CAO Membership benefits include discounts with our partners like Choice Hotels and VIA Rail, preferred rates to CAO hosted events and more, but membership is not required to register for an NCCP workshop or apply for a Quest for Gold Coach Bursary. For more information please check out our Become a Member page.

 

NCCP TRAINING

What is Make Ethical Decisions (MED) and where can I find it?

The NCCP multi-sport module Make Ethical Decisions is approximately 3.5 hours long and is available in a variety of formats: in-class, remote access online and Home Study.

All our currently scheduled Make Ethical Decisions (MED), both in-class and remote access online, courses are located. HERE

If you cannot find an MED course time and date that is convenient for you, please keep checking back as we update our course calendar regularly. Or you can scroll down on the calendar page and fill out the form to be notified by email when a course near you is added.

We also have a Home Study option. Please note, this is a last resort option, once you are registered there are no refunds available and the hours required for completion may be more than what is required of coaches attending an in-class course option due to the nature of the individual learning environment.

Home Study is a correspondence based learning method – CLICK HERE to check out available Home Study courses – the Coach Workbook is automatically emailed to you once you have registered, the Reference Guide will be shipped to you.

How can I access the MED Online Evaluation?

If you have taken the workshop portion of Make Ethical Decisions (MED), you will still need to complete the Online Evaluation. To access the evaluation, CLICK HERE or log into your account in the locker at thelocker.coach.ca. Click on the E-learning tab at the top of the page. This will open a sidebar menu along the left hand side of the screen. Select “Make Ethical Decisions (MED) Online Evaluation” from the sidebar and then click on the image for the evaluation.

MED Evaluation

If you have already taken the workshop, the evaluation is free. If you have not taken the workshop, you can still take the evaluation but there is a fee of $85 to do so.

Do I still have credit for an NCCP course from 10+ years ago?

If you completed an NCCP course your credit for the course does not expire. If you never received credit for the course and you are sure you completed it, please make sure you know the name of the course, where you took it, when you took it and the name of your Learning Facilitator. Call us at (416) 426-7086 with that information and anything else you have regarding the course and we will do the rest.

How do I become a Level 1, 2, 3, etc Coach?

As of 2006, the Levels no longer exist. Each sport has been working with their Coaching Association of Canada (CAC) Sport consultant to develop a pathway using the Long Term Athletic Development (LTAD) model from Sport For Life.

Some sports have completed their pathway and some are still working on it. If you are not sure what the equivalent of your old Level is, please check first with your PSO to see if they have updated pathway information on their website. You can also check the CAC website (coach.ca) on their sport specific training page.

If you are still unsure, please give us a call at (416) 426-7086.

What is my National Coaching Certification Program Number (NCCP#)?

This unique identifier is linked to your Coach Transcript in the online database called The Locker on the CAC website: thelocker.coach.ca

If you have ever taken an NCCP course, you have an NCCP#. Access your account at thelocker.coach.ca.  If you have trouble access your account call Coach & Partner Services at 613-235-5000

If you have never taken and NCCP course, please check our Getting your NCCP # page for step-by-step instructions on how to get your NCCP #.

I cannot find the workshop i am looking for on the course calendar – what now?

  1. Submit a Course Notification.  Workshops are added to the calendar regularly and you will be informed if a new workshop is scheduled in your area. We closely monitor these requests and will post additional workshops according to demand. Simply complete the form below and submit.

    NCCP Course Notification

    How many KM's from your city are you willing to travel for the workshop?
    Sending
  2. You can also ask your Club or Organization to Host a Course. We link our Hosts with Learning Facilitators, and provide course materials, administrative tools and ongoing support. We post public courses on our course calendar so Clubs can even raise some funds by allowing coaches in the community to register and take the course. Check out our Host A Course page for details.
  3. We have Home Study Options for some modules. Please note, this is a last resort option, once you are registered there are no refunds available and the hours required for completion may be more than what is required of coaches attending an in-class course option due to the nature of the individual learning environment. Home Study is a correspondence based learning method – CLICK HERE to check out available Home Study courses – the Coach Workbook is automatically emailed to you once you have registered, the Reference Guide will be shipped to you.

How do I show/see the NCCP Training I have completed?

Your Locker Transcript shows all the NCCP Training you have completed. It acts as your proof of completion/certificate.

Your coach transcript is in the online database on the Coaches Association of Canada (CAC) website thelocker.coach.ca

Your transcript shows you every NCCP course you’ve ever taken, and shows you the next steps in your coaching pathway, including what sport specific and multi-sport courses you may still need to obtain a given status (trained vs certified, for example).

If you need help reading your transcript, please call us at (416) 426-7086 or email education@coachesontario.ca and we’ll be happy to help.

How do I find a course in my area?

For In-Class and Online multi sport courses, please check our NCCP Course Calendar. For sport specific courses, please visit your Provincial Sport Organization’s (PSO) site.

Is there a way for High School students to earn NCCP credit?

Anyone 16 years of age and older can take an NCCP course. Fundamental Movement Skills (FMS) is often most appropriate for a coach this age. We have a High School Kit available so that teachers can deliver the content in the classroom! To inquire, please contact Stuart McLaren at stuart@coachesontario.ca.

 

FUNDING AND EVENTS

How can I get some reimbursement for my course?

We know course fees add up. Thanks to the Ontario Lottery and Gaming Corporation’s Quest for Gold funding, if you are registering for a Competition Introduction or Competition Development NCCP course, multi-sport or sport specific, you may be. eligible. to receive up to 60% of the course fee (or 70% of the evaluation fee) back as a Coach Bursary. 

For details on what sports are eligible or to apply, please visit our Coach Bursary page.

What else does CAO do?

Thanks for asking! We support coaches of every sport from across Ontario. In addition to delivering NCCP Multi-Sport modules and administering Quest for Gold coach funding, we have several other programs and events to support coaches. Some of our most well-known are:

  • Ontario Coaches Conference – which brings together coaches and sport leaders across the province for a 3 day professional development weekend
  • National Coaches Week – a week long celebration of coaches which includes a social media campaign to say #ThanksCoach and offers free community NCCP courses
  • Ontario Coaching Excellence Awards – an annual ceremony to recognize outstanding coaches in several categories including Grassroots, Good-to-Great, High School Sport and Aboriginal
  • Changing the Game-Changing the Conversation – our mentorship program which pairs Apprentice and Mentor coaches to recruit and promote Women in Coaching across Ontario

For more information about any of these events or our other work, please give us a call at (416) 426-7086 or email events@coachesontario.ca